Tracking order

Thank you for choosing KitsuTools for your Writing Instruments, Notebooks, Journals, and creative supplies. We are committed to ensuring a transparent and smooth delivery experience for your order.

Once your order is processed and shipped, you can easily track its journey to your doorstep using the information and tools provided on this page.

How to Track Your Order

  1. Locate Your Tracking Information: After your order ships, you will receive a shipping confirmation email sent to the email address used during checkout. This email contains your unique tracking number and the carrier responsible for delivery (e.g., USPS, FedEx, DHL, etc.).
  2. Use the Tracking Number: Copy the tracking number from your email. You can then use it in the following ways:
    • Direct Carrier Website: Visit the official website of the shipping carrier mentioned in your email and enter the tracking number in their tracking tool.
    • Universal Tracking Service (Recommended): Use a reliable third-party tracking aggregator like the one suggested below for a consolidated view, especially for international shipments.

Please note: Tracking information may take 24-48 hours to update in the carrier's system after the shipping label is created.

Recommended Tracking Tool: 17Track

For a seamless and comprehensive tracking experience across numerous carriers worldwide, we recommend using 17Track. It supports over 1,000 postal and courier services.

How to use 17Track:

  1. Click on this link: https://www.17track.net/en .
  2. Paste your tracking number into the main search box on the website.
  3. Click the "Track" button. The site will automatically detect the carrier and display the latest status and location of your package.
  4. You can also download their mobile app for notifications on the go.

Need Further Assistance?

If you encounter any issues with your tracking information, such as no updates for an extended period (over 5 business days) or a status that seems incorrect, please do not hesitate to contact our support team. We are here to help investigate the status of your shipment.

Simply email us at [email protected]. Please include your order number and tracking number in your inquiry for faster service.

We appreciate your trust in KitsuTools and wish you a creative day!

Writing Instruments
Notebooks & Journals
School & Office Supplies
Art & Creative Gifts