Privacy policy

At KitsuTools, we are committed to protecting your privacy and handling your data with transparency and care. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website kitsutools.com or make a purchase from us.

By using our site, you consent to the data practices described in this policy.

Information We Collect

We collect information that you provide directly to us and information collected automatically.

Information You Provide:

• Identifiers: Such as your name, shipping/billing address, and email address when you place an order or contact us.
• Commercial Information: Records of products purchased, obtained, or considered.
• Correspondence: Details of your inquiries and our communications when you contact our support team at [email protected].

Information Collected Automatically:

• Device & Usage Data: Information about your device (e.g., IP address, browser type) and how you interact with our site (e.g., pages viewed, referring site). This is gathered through cookies and similar tracking technologies.
• Order Processing Data: Our payment processors collect financial information (e.g., credit card details) to complete transactions. We do not store full payment card information on our servers.

How We Use Your Information

We use the collected information for legitimate business purposes, including:

• To process and fulfill your orders for writing instruments, notebooks, office supplies, and art gifts.
• To communicate with you about your order, provide customer support, and respond to inquiries.
• To improve, personalize, and optimize your experience on our website.
• To prevent fraud, enhance security, and comply with legal obligations.
• To send you promotional communications, if you have opted in to receive them. You can opt-out at any time.

Data Sharing and Disclosure

We do not sell your personal information. We may share your data only in the following circumstances:

• Service Providers: With trusted third parties who perform services on our behalf, such as payment processing, order fulfillment, shipping, and marketing. These partners are contractually obligated to protect your data.
• Legal Compliance: To comply with applicable laws, regulations, or valid legal requests (e.g., court orders).
• Business Transfers: In connection with a merger, sale, or acquisition of all or part of our business.

International Data Transfers

KitsuTools is a global business. Your information may be transferred to and processed in countries other than your own. We ensure such transfers comply with applicable data protection laws, using standard contractual clauses or other approved mechanisms where required.

Data Security

We implement appropriate technical and organizational security measures designed to protect your personal data against unauthorized access, alteration, disclosure, or destruction. These include encryption (SSL/TLS), secure servers, and access controls. However, no method of electronic transmission or storage is 100% secure.

Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law (e.g., for tax, accounting, or legal obligations).

Your Rights & Choices

Depending on your location, you may have certain rights regarding your personal data, which may include:

• The right to access, correct, or delete your personal information.
• The right to restrict or object to certain processing.
• The right to data portability.
• The right to withdraw consent (where processing is based on consent).
• The right to opt-out of marketing communications.

To exercise these rights, please contact us at [email protected]. We will respond to your request in accordance with applicable law.

You can also manage cookie preferences through your browser settings.

Children's Privacy

Our website is not intended for individuals under the age of 16. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with data, please contact us.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with an updated effective date. We encourage you to review this page regularly.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at: